Samsung’s Galaxy Note7 flagship is dead and buried after two recalls and dozens of reports about the phone’s battery overheating and exploding. But what about Samsung’s other phones?
A recent report that a Galaxy S7 phone exploded in a man’s car raised concerns, but the company claims there’s nothing to worry about.
In a note issued on Friday, Samsung wrote there have been no confirmed cases of internal battery failures on the Galaxy S7 series of devices. There have, however, been some instances where the phone has been damaged externally.
“Samsung stands behind the quality and safety of the Galaxy S7 family. There have been no confirmed cases of internal battery failure with these devices among the more than 10 million devices being used by consumers in the United States; however, we have confirmed a number of instances caused by severe external damage. Until Samsung is able to obtain and examine any device, it is impossible to determine the true cause of any incident,” Samsung wrote in the note.
Some of the reports of Samsung phones other than the Note7 exploding have been eerily similar to the Note7 troubles.
Last week, a man in Winnipeg told CTV News he had been driving when his Galaxy S7 started warming up in his pocket; as soon as he took it out, it exploded, filling the car with smoke.
It’s worth noting that the Galaxy S7 and S7 Edge phones have been on the market much longer than the Note7, which has been discontinued after a few months, and a lot more have been sold, so the chance of these phones having serious battery issues are low.
While Samsung never clearly stated the reasons for the Note7 battery issues, the company recently issued an apology in several major newspapers, vowing to carry out a careful investigation into the Note7’s problems and make the results public.